Anne-Marie Charrett

Quality Coach Book

Situational Quality Coaching (when to coach, train & mentor)

Fun fact, a quality coach doesn't only coach; they also mentor, train and facilitate1. This article explores when to coach, train, and mentor a product team on quality. Coaching, Mentoring, Training Coaching, Mentoring & training are different teaching methods and valuable parts of your quality coach makeup bag. Like many things

Quality Coach Book

Team Test Strategy Workshop for Quality Coaches

This workshop provides a systematic approach to developing a team test strategy for an epic or large feature. It provides a team with a framework within which they can consider all the factors that impact testing.

Quality Coach Book

Quality Improvement Workshop (run by a Quality Coach)

Quality Coaches, run this workshop to figure out team quality tasks prioritisation using the sailboat analogy. Instructions and a miro board help structure the workshop.

Quality Coach Book

Example Mapping for Quality Coaches

Example Mapping workshop for quality coaches contains instructions and slides using a typical story to help quality coaches get started on example mapping for their teams.

Quality Coach Book

Quality Coach Career Paths

Change at the best of times is hard. Clarity on quality coach career paths enables those impacted to make clear and informed decisions on the role. It provides engineering leadership structures to support career growth.

Quality Engineering

Quality Coaching on AB Testing Podcast

It was a great discussion on quality coaching, credibility and trust, how the ultimate shift left act is to hire engineers who embrace software testing as their role. It was such a fun chat, and I could have gone on talking and sparring for hours. Fortunately for you, I didn't.

Quality Coach Book

How to explain Quality Coach (to your CTO)

I describe the quality coach role in terms of a delivery lead, a product manager, a quality professional and a software developer.

Quality Coach Book

Moving to a Quality Coach Role

The HoQE performs the role of change agent. It's their job to create a space and framework so that the software tester will achieve a successful transition.

Quality Coach Book

What is a Quality Coach?

Defining the term quality coach and explaining this role in software engineering in contemporary organisations

Quality Coach Book

Create a Quality Coach Job Description

For clarity, I'm going to use the term quality coach (QC), though in your world you may prefer Quality Advocate (QA), personally, I find that gets confused with Quality Assurance and often people default to that term. Imagine you or your company has decided to transition to a Quality Assistance

Quality Engineering

Team Topology & Quality Engineering

As director of quality engineering, part of my role is structuring how and where quality sits within a company that's scaling in customer numbers, in terms of architecture and software engineers. Team Topologies written by Matthew Skelton & Manual Pais suggests reversing Conway’s law and providing structures that facilitate collaboration

Quality Engineering Featured

About that quality coaching book...

"So Anne-Marie when is that book on quality coaching coming out?" is the question I dread. The time has come to do something about it.

anne-marie charrett

More than a maverick tester

Some of you may know I've changed the title of my blog from Maverick Tester to AnneMarieCharrett.com. But why the change? These days I write about a lot of things, and some of them are outside of software testing.. I write about quality engineering,  leadership and sometimes about women

Quality Engineering

Habits and Shu Ha Ri

Whatever happened to Shu Ha Ri? It was the bees-knees of learning processes about 4 years ago. Now crickets...or perhaps I'm not moving in the right circles. Anywhooo, had a lunch chat with the lovely Paul Hughes from CultureAmp. (If you're wondering, he ate healthy carrots and tuna, I

Quality Engineering

Habits in Quality

I often get asked as a quality coach, how do you get teams to do more software testing? It's a tricky one, because as quality coach you don't have any direct authority over anyone in the team. You could try and tell them to do it, but in my experience

Quality Engineering

It's all one elephant

Recently, I posted on twitter a representation of how I see the differences between coaching, mentoring and training. The lens I chose to look through was that of direction. How much the person coaching, is actively providing guidance. > Its just a question of quality - quality strategy https://t.co/

Quality Engineering

3 Amigos - a sequel

In agile, the 3 Amigos is a collaboration event that takes place between QA, Product and Engineering [https://www.annemariecharrett.com/3-amigos-in-agile/]right before the start of software development. The purpose is develop a shared understanding over what is being built, and what will be tested  In this new version,

Software Testing Content

The 3 Amigos in agile

I’m exploring the 3 Amigos in agile at the moment, as I feel it may be in need of a makeover. But first, the traditional view of the 3 Amigos. I know, there’s already loads of articles on the 3 amigos, but I thought it might be useful

Leadership

Supporting the whistleblowers

Whistleblowers I’ve written before on how software testers [https://mavericktester.com/2020/05/23/inflicting-help/] think differently and play a different role to others in a technical team. In the past, a typical non testing view of the role was gatekeeper. This really didn’t turn out so well.

Leadership

Be your best self

Leadership is being your best self. Easy to say, harder to implement. For starters, what the hell does ” be your best self” mean? And why is that leadership? For me, being my best self, doesn’t mean achieving goals. It doesn’t mean going to the gym, eating the right

Software Testing Content

The Scab Picker

As I child I received the usual number of knocks and bumps, cuts and the inevitable scabs that grew as my body healed itself. I enjoyed nothing more than spending time picking away at these scabs. I wanted to explore and uncover, pick and observe in fascinating as the pink

Quality Engineering

Creating a Culture of Quality

A culture that is embedded figuratively eats everything around it. Once a culture is defined, it takes on a life of its own. Slowly, bit by bit, more bricks are laid on top of those early foundations, those decisions. And, before you realise it, your culture has been set.

Leadership

Questions over Answers

Growing up, I remember listening to Bob Dylan on the radio with perplexment. He would sing: > “the answer my friend is blowing in the wind” To a twelve year old, this made little sense. How could wind, something invisible, fluid and uncontrollable provide any solution, any answer? And because the

Leadership

Look for the helpers

* Its not about winners and losers * It’s not about right versus left * Its not about good or bad, right or wrong * Its not about pass or fail, testing versus checking, manual versus automation Its’s about the helpers. Always look for the helpers [https://youtu.be/-LGHtc_D328]. It’

Quality Engineering

Keynoting Remotely Selenium Conf 2020

I had the absolute pleasure to be invited to keynote at SeleniumConf 2020 in Bangalore. I had decided in February to talk about test leadership and how to lead through uncertainty. And that was before COVID-19 came on the scene! It’s the first time I’ve spoken ‘live’ online