Anne-Marie Charrett

Leadership

Are you your missing leg?

Change isn't always difficult. There are lots of things about change I adore. I like getting pay raises. I like getting job promotions. I like it when my partner organizes a surprise event for us.   And I like driving change. I like seeing gaps in quality and setting about improving

Quality Coach Book

Teachable moments in Quality Coaching

Quality Coach Book

How to run a (quality) coaching session

Quality Coach Book

How do I know I'm a Quality Coach?

Quality Coach Book

Five Quality Coaching Tips (when coaching 10+ teams)

Quality Coach Book

Kent Becks 3X Model and Quality (a quality coach perspective)

Kent Beck describes three different phases of a product, Explore, Expand and Extract. This article looks at quality strategy for each phase to maximise value to both customers and the company.

Leadership

What's your org optimising for?

💡This is a work in progress. The thoughts are a bit rough and not fully formed. I'm sharing because I'm keen to hear other perspectives to help my concepts take shape. Comments welcome.  I've got a hypothesis around organisational structures. It's half-baked and not ready for release. I talked about

Quality Coach Book

Nine tips on hiring Quality Coaches (can you make it ten?)

Hiring is tricky at the best of times, hiring a quality coach is trickier because the nature of the role is not yet well understood.

Quality Engineering

How do you do your testing?

Here's my advice. Stop thinking about testing in phases and begin thinking of testing as an activity. Something done in parallel to your coding instead of after your coding.

Quality Coach Book

Quality Coach: a team approach to mapping "the work"

Today, I'm doing a deep dive into early and frequent feedback as a way to improve overall product quality.

Quality Coach Book

Situational Quality Coaching (when to coach, train & mentor)

Fun fact, a quality coach doesn't only coach; they also mentor, train and facilitate1. This article explores when to coach, train, and mentor a product team on quality. Coaching, Mentoring, Training Coaching, Mentoring & training are different teaching methods and valuable parts of your quality coach makeup bag. Like many things

Quality Coach Book

Team Test Strategy Workshop for Quality Coaches

This workshop provides a systematic approach to developing a team test strategy for an epic or large feature. It provides a team with a framework within which they can consider all the factors that impact testing.

Quality Coach Book

Quality Improvement Workshop (run by a Quality Coach)

Quality Coaches, run this workshop to figure out team quality tasks prioritisation using the sailboat analogy. Instructions and a miro board help structure the workshop.

Quality Coach Book

Example Mapping for Quality Coaches

Example Mapping workshop for quality coaches contains instructions and slides using a typical story to help quality coaches get started on example mapping for their teams.

Quality Coach Book

Quality Coach Career Paths

Change at the best of times is hard. Clarity on quality coach career paths enables those impacted to make clear and informed decisions on the role. It provides engineering leadership structures to support career growth.

Quality Engineering

Quality Coaching on AB Testing Podcast

It was a great discussion on quality coaching, credibility and trust, how the ultimate shift left act is to hire engineers who embrace software testing as their role. It was such a fun chat, and I could have gone on talking and sparring for hours. Fortunately for you, I didn't.

Quality Coach Book

How to explain Quality Coach (to your CTO)

I describe the quality coach role in terms of a delivery lead, a product manager, a quality professional and a software developer.

Quality Coach Book

Moving to a Quality Coach Role

The HoQE performs the role of change agent. It's their job to create a space and framework so that the software tester will achieve a successful transition.

Quality Coach Book

What is a Quality Coach?

Defining the term quality coach and explaining this role in software engineering in contemporary organisations

Quality Coach Book

Create a Quality Coach Job Description

For clarity, I'm going to use the term quality coach (QC), though in your world you may prefer Quality Advocate (QA), personally, I find that gets confused with Quality Assurance and often people default to that term. Imagine you or your company has decided to transition to a Quality Assistance

Quality Engineering

Team Topology & Quality Engineering

As director of quality engineering, part of my role is structuring how and where quality sits within a company that's scaling in customer numbers, in terms of architecture and software engineers. Team Topologies written by Matthew Skelton & Manual Pais suggests reversing Conway’s law and providing structures that facilitate collaboration

Quality Engineering Featured

About that quality coaching book...

"So Anne-Marie when is that book on quality coaching coming out?" is the question I dread. The time has come to do something about it.

anne-marie charrett

More than a maverick tester

Some of you may know I've changed the title of my blog from Maverick Tester to AnneMarieCharrett.com. But why the change? These days I write about a lot of things, and some of them are outside of software testing.. I write about quality engineering,  leadership and sometimes about women

Quality Engineering

Habits and Shu Ha Ri

Whatever happened to Shu Ha Ri? It was the bees-knees of learning processes about 4 years ago. Now crickets...or perhaps I'm not moving in the right circles. Anywhooo, had a lunch chat with the lovely Paul Hughes from CultureAmp. (If you're wondering, he ate healthy carrots and tuna, I

Quality Engineering

Habits in Quality

I often get asked as a quality coach, how do you get teams to do more software testing? It's a tricky one, because as quality coach you don't have any direct authority over anyone in the team. You could try and tell them to do it, but in my experience