Monthly Newsletter

This month Neil Younger returns with the final of his three post series on developing engineering cultures. Today's post on developing a growth-based framework builds on Neil's two previous posts; building a learning culture by amplifying team wins and accelerating a quality culture through building engineering capability. I like how

Prevent, Detect, Recover Three words to get your team starting to think about quality right away! 😉. Prevent, Detect, Recover (PDR) is one of my favourite concepts to use with teams. It sticks and helps teams understand that quality is broader than testing. The latest quality coach article is on this

This month Neil Younger returns with another punchy post on accelerating a culture of quality by identifying company engineering needs. This build on Neil's original post on building a culture of learning by amplifying team wins. Accelerate your quality culture by identifying your engineering capability needsHome of Quality Coach Book.

Less Friction, more Freeway This month's newsletter looks at the topic of frictionless services. I hope you enjoy it. It's more than a Field of Dreams It's not enough to simply create a frictionless service. I wish it were like Kevin Costner in "Field of Dreams", where "if you build

We're going with a Ted Lasso vibe this month. This month's premium article is amplifying success. Neil Younger has provided us with an excellent workshop and explainer to kick-start amplifying those positive vibes in your company. His article includes a short video explaining the workshop, plus a miro board to

This month we have a guest post by Gerard McCann. Gerard talks about those moments when a learning opportunity opens itself up. Of course, as a quality coach, you want to recognise those moments and use them as opportunities to share information, provide training, or suggest a facilitated workshop. I