Overview Introducing Product Excellence, a new framework that creates a single view of quality across discovery and delivery. Delivering small batches of customer value in isolation comes with a cost. As a strategy for risk reduction, it wins hands down. It can come up short as a strategy for delivering
I talk quite a bit about leadership as creating spaces where people can thrive and grow. It suits my leadership style to lead in such a way. I get to amplify my strengths and work in a way that rewards me. It's a beautiful experience to see people
Motivation as a Quality Coach Moving to a quality coach role can be slightly confronting if you've typically worked within a single team. There's a certain amount of confidence required to jump into a new context who, for whatever reason, may be reluctant to include you
Motivating a team when you're not on the team is tricky business. You could be expected to conduct a workshop to identify a quality strategy. Yet, you might not have all the context available to know what risks exist and why obstacles exist. What you call quality activities,
We all have a voice and a song. Sometimes, the song beats loud in our hearts, and sometimes, it's so quiet that you must stop everything else to listen. It's your song. Only you can sing it. No one can sing your song like you do.
Recently, I’ve heard references to mediocrity in software testing. Statements like “Tolerance of mediocrity has done massive damage to our testing field". There’s an implicit judgment in this statement. In that word mediocre, there’s a suggestion that many in the software engineering field are somehow negligent,
In software testing, an activity that provides information on the state of quality, we're often in a position where we say "If only". If only we could get developers to do better unit testing if only the requirements were more complete. If only people kept us
"Move at the speed of trust. Focus on critical connections more than critical mass—build the resilience by building the relationships." - Adrienne Maree Brown What is trust? Trust, according to my go-to source of truth, The Thin Book of Trust by Charles Feltman, is built on four
To be precise, I am the energy. Power is energy applied. Power can be positive or negative. Energy just is. And that's what I have. We all have it. But most times, it doesn't feel like it, especially if things are not working out the way
We all have accountabilities in quality. But what they are will vary according to role and seniority.
ℹ️In this article, we will use the term ‘Engineering Capability’ to mean the practices and approaches we use to get work done within an engineering department. This article extends and references the work of two previous publications in this series. Namely ‘Accelerate your quality culture by identifying your engineering
Prevent, Detect, Recover (PDR) is a thinking tool I use to help teams consider quality beyond testing. PDR stands for: * Prevent: activities that can be performed to prevent incidents happening in the first place. * Detect: activities or approaches that allow the discovery of incidents before deployment and release. Testing is