Everyone owns quality. Nobody knows what that means
When organisations cut QA headcount, they redistribute the work without redistributing the definition — and most of the time, nobody notices until production does.
Latest
Contract Testing Isn't the Hard Part
Product teams mostly know the value of contract testing. The hard part is implementation. Where do they start? A reusable AI playbook — built on risk reasoning — can give them that starting point in minutes.
QC newsletter 41: I've been writing. Just not sending
A round-up of quality coach articles, events and articles from the quality coach book and community.
Not technical enough: Really?
Meet my shadow. Her name is "Not technical enough" and she's been walking beside me for all of my working career.
It doesn't matter that I studied engineering at university
It doesn't matter that I learnt to program in my first role
Staying Sane in a Post Modern Tech world
Before I start, I want to be clear. 2025 was an awesome year. I got to attend some incredible conferences such as Yow!, Agile Testing Days, Testing Talks. Plus, I got to attend a Kent Beck workshop kindly hosted by my work.
I co-led a tutorial with Fiona Charles on
My Genie Got It Wrong: Evaluating LLMs for a RAG Chatbot
How do you choose the right LLM for a RAG chatbot? I compared Llama 70B, 405B, and GPT-4 across 100 iterations. The AI agent's recommendation was wrong.
Quality Coach newsletter #39
A round-up of quality coach articles, events and articles from the quality coach book and community.
Have Your Slice and Eat It: Boost Quality with Vertical Story Slicing
How product features are sliced into smaller work items has a big impact on quality. Slice your epics well, and quality will follow.
There are no bad testers only bad systems
Avoid labelling people as good or bad testers, focus on how to improve the system
Why Software Teams Need Speed Limits
Reducing the speed limit before a known bottleneck allows traffic to flow smoothly. While we feel we're going slower, we actually get to our destination faster. The same principles apply in software engineering.
Building Momentum for change in Enterprise
Driving change in Enterprise requires relationship building and thoughtful communication.
Quality, Critical Thinking and Risk in Modern Engineering
Rethinking how we think about quality in discovery, delivery, and service operations can help us to better understand the nature of risk and where to apply our critical thinking skills.
How to write a book
It took me ten years to write my book. I learned few lessons on the way.
Be the spark
I am wood wanting to be fire.