Quality: We need to talk about accountability
We all have accountabilities in quality. But what they are will vary according to role and seniority.
Quality is everyone's responsibility, right? But precisely what does that look like? Having a basic understanding of what quality means for your organisation is essential. You can do quality workshops to get a shared agreement.
But what about the responsibility bit? What does that mean for a product team, Director of Engineering, VP of Engineering, or even a CTO? And how does responsibility differ from accountability?
As a director of quality engineering, it will be on you to help your peers, senior leadership and teams to understand and come to a consensus on who owns and who is accountable for quality. If you don't, people will make assumptions about what you do.
