Mine the Gaps
Don't mind the gaps — mine them.
Anne-Marie Charrett
Resilience is dead, long live antifragility
Your guardrails guard the map. Who's watching the terrain?
Code reviews: what are they good for?
Before you outsource code reviews to an agent, ask what they're really for. You could be losing hidden work.
What the Dashboard won't tell you
Confidence is a visibility problem. Load is something else. Both matter, and collapsing them costs the one happening to people
Stop Measuring Fast. Start Measuring Better
AI is moving PR throughput. But throughput isn't the whole story. When the bottleneck moves, the pressure shows up somewhere else. Measure better, not faster.
The Split We Agreed to Pay For
How building a quality chatbot taught me that discovery and testing were never separate disciplines
Everyone owns quality. Nobody knows what that means
When organisations cut QA headcount, they redistribute the work without redistributing the definition — and most of the time, nobody notices until production does.