newsletter Quality Coach Newsletter 15 Less Friction, more Freeway This month's newsletter looks at the topic of frictionless services. I hope you enjoy it. It's more than a Field of Dreams It's not enough to simply create a frictionless service. I wish it were like Kevin Costner in "Field of Dreams", where "if you build
newsletter Quality Coach #14 We're going with a Ted Lasso vibe this month. This month's premium article is amplifying success. Neil Younger has provided us with an excellent workshop and explainer to kick-start amplifying those positive vibes in your company. His article includes a short video explaining the workshop, plus a miro board to
Quality Coach Book Advocacy for less testing As a strategy, I'm a fan of minimising the number of end-to-end1 tests a team owns and runs. However, this advocacy for less testing can be a difficult sell. Software Engineers and testers express their reservations about adopting such a strategy. Good Reasons for End-to-End Tests End-to-end tests are great.
newsletter Quality Coach Newsletter 13 This month we have a guest post by Gerard McCann. Gerard talks about those moments when a learning opportunity opens itself up. Of course, as a quality coach, you want to recognise those moments and use them as opportunities to share information, provide training, or suggest a facilitated workshop. I
Leadership Are you your missing leg? Change isn't always difficult. There are lots of things about change I adore. I like getting pay raises. I like getting job promotions. I like it when my partner organizes a surprise event for us. And I like driving change. I like seeing gaps in quality and setting about improving
newsletter February 23 Quality Coach Newsletter This month, the quality coach book explores some techniques to cement and ensure long term integration of ideas into ways of working.
newsletter Quality Coach Newsletter 11 Primarily through interviewing, I’ve discovered many people have different ideas of what a quality coach may be. For example, some software testers call themselves this, as they occasionally coach the team even though their core work is software testing within a team. Some folks who do this type of
newsletter December '22 Quality Coach Newsletter December brings us a guest writer Deb Sherwood. Deb is a quality coach at Squiz, where she coaches over ten teams. Understandably she's got a unique approach to her role. It underlies the diversity of approaches a quality coach can take. Read her article on Five Quality Coaching Tips (when
Quality Coach Book Kent Becks 3X Model and Quality (a quality coach perspective) Kent Beck describes three different phases of a product, Explore, Expand and Extract. This article looks at quality strategy for each phase to maximise value to both customers and the company.
newsletter 🎃October 22 Quality Coach Newsletter, Halloween edition🎃 I know two newsletters in one month! How good is that? And since it's the month of Halloween, this edition is "Quality Coach Newsletter 2" and just like any classic Halloween movie, it is the sequel that is the best! There are two bundles of goodness in this newsletter that
Leadership What's your org optimising for? 💡This is a work in progress. The thoughts are a bit rough and not fully formed. I'm sharing because I'm keen to hear other perspectives to help my concepts take shape. Comments welcome. I've got a hypothesis around organisational structures. It's half-baked and not ready for release. I talked about
newsletter October '22 Quality Coach Newsletter Nine tips on hiring a Quality Coach This month's premium content is about hiring. Hiring is difficult and time-consuming at the best of times. Hiring a quality coach role can be extra complex. In this premium content, I explore why and suggestions on how to navigate that complexity. I provide
Quality Coach Book Nine tips on hiring Quality Coaches (can you make it ten?) Hiring is tricky at the best of times, hiring a quality coach is trickier because the nature of the role is not yet well understood.
newsletter Quality Coach September 22 newsletter Make Quality Coach book better Can you believe it's almost a year since I started writing this book? Personally, I'm really happy with the outcome. What about you though? If you are a regular reader, I'd love to hear from you on what you want me to Keep, Stop, and
Quality Engineering How do you do your testing? Here's my advice. Stop thinking about testing in phases and begin thinking of testing as an activity. Something done in parallel to your coding instead of after your coding.
Quality Coach Book Quality Coach: a team approach to mapping "the work" Today, I'm doing a deep dive into early and frequent feedback as a way to improve overall product quality.
newsletter Quality Coach July 22 newsletter This month's premium content explores the topic of when to coach, train and mentor a product team. This is important, as how you coach one team differs from another depending on where they're at in terms of owning quality. Situational Quality Coaching (when to coach, train & mentor)Like many things
Quality Coach Book Situational Quality Coaching (when to coach, train & mentor) Fun fact, a quality coach doesn't only coach; they also mentor, train and facilitate1. This article explores when to coach, train, and mentor a product team on quality. Coaching, Mentoring, Training Coaching, Mentoring & training are different teaching methods and valuable parts of your quality coach makeup bag. Like many things
newsletter Quality Coach June (ish) Newsletter Quality Coach Book Actionable & practical tips on being a quality coach Freshen up your skills This month I've published a mammoth workshop packed full of goodies to help you get started on delivering a team test strategy. This article has got everything from miro boards to a slide deck to
Quality Coach Book Team Test Strategy Workshop for Quality Coaches This workshop provides a systematic approach to developing a team test strategy for an epic or large feature. It provides a team with a framework within which they can consider all the factors that impact testing.
newsletter Quality Coach May Newsletter Welcome to the May newsletter. I know it's June, but we've had an election in Australia and I was busy saving democracy. This month in my premium content, the quality coach article explores the topic of Quality Improvement. Building on the sailboat retrospective workshop I show you how to prepare
