Cost of Change in SaaS
Boehm's cost of change model has changed over the years. This article looks at the cost of change in SaaS and how it has changed the curve once again.
Quality Coach Concepts
Thoughts and concepts relevant to the quality coach space.
Product Excellence - Continuous Quality from Discovery to Support
Overview
Introducing Product Excellence, a new framework that creates a single view of quality across discovery and delivery.
Delivering small batches of customer value in isolation comes with a cost. As a strategy for risk reduction, it wins hands down. It can come up short as a strategy for delivering
Follow the Energy
Motivating a team when you're not on the team is tricky business. You could be expected to conduct a workshop to identify a quality strategy. Yet, you might not have all the context available to know what risks exist and why obstacles exist. What you call quality activities,
Should my company ditch Testers and use Quality Coaches instead?
TL;DR: Quality coaching is a model you grow into, not adopt. That's because testing is an acquired skill, and teams must learn how to test. Pairing is an optimal way to learn about testing. As teams learn about risks, test design, and exploratory testing, they can preempt
Gap analysis in Devops
Boost your engineering capability with this growth-focused framework
ℹ️In this article, we will use the term ‘Engineering Capability’ to mean the practices and approaches we use to get work done within an engineering department.
This article extends and references the work of two previous publications in this series. Namely ‘Accelerate your quality culture by identifying your engineering
Prevent, Detect, Recover
Prevent, Detect, Recover (PDR) is a thinking tool I use to help teams consider quality beyond testing. PDR stands for:
* Prevent: activities that can be performed to prevent incidents happening in the first place.
* Detect: activities or approaches that allow the discovery of incidents before deployment and release. Testing is
