Quality Coach newsletter #37

The Quality Coach's Handbook in paperback and hardback is now available on Amazon. Get a discount code for the ebook version. For reviewers, there's an even better offer! Plus, there is content from around the community and some upcoming events. 🙌

🤷‍♀️ Paperback or Ebook? You chose!

Want a copy of the book you can hold? You're not the only one. Dozens of people have asked me if there will be a paperback version. With such demand, I've been working with the good folks at Leanpub to flip the ebook into a paperback and hardback version, ready for sale on Amazon.

Picture of children all listening to a book being read.
Nothing like a good book..

And you are one of the first people to get access to the book. It's available in paperback through your various Amazon sites. The hardback version is available in the US, UK, DE, FR, ES, IT, NL, PL, SE (not Australia 😞). The paperback is available in the US, UK, DE, FR, ES, IT, NL, PL, SE, JP, CA, and AU.

Quality Coach's Handbook

On sale at Amazon in paperback and hardback options

Buy Quality Goodness

📘 40% discount on eBook version

This offer is exclusive to subscribed readers only

📘 70% discount on eBook version

This offer is exclusive to existing premium readers only

📘 Free copy of the Quality Coach's Handbook

This offer is exclusive to subscribed readers only

📘 What's different about the published version?

If you are a premium subscriber to the quality coach book, you already know about the content. But the content is hard to find, and sometimes it's not polished.

The blog's content has been completely revised and edited in the published book. Plus there's new content that doesn't exist yet on this blog.

The Quality Coach's Handbook covers topics such as "What is a quality coach?" "How does it work with a team?" "What coaching techniques are useful?" and "How do I think about quality in modern engineering organisations?"

There is advice for Engineering Managers and Directors on how to lead quality and organisational structures to consider when adopting this model.

The handbook leans toward the practical. It's based on years of experience running similar quality models in growth companies. It contains workshops on various topics, from exploratory testing, health checks, and test automation strategies to creating an improvement process.

If you like the sound of the book, subscribe to my free newsletter to receive a discount on the ebook version.

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🙋‍♀️ Quality, Critical Thinking and Risk in Modern Engineering

I'm still writing on the blog! This recent post is about the evolution of product excellence and what quality means for discovery, delivery, and service operations. It explores what risk means for these areas and the types of questions worth asking throughout product engineering.

It's a premium article, and it's worth its weight in gold when it comes to understanding how to think about quality in modern engineering.

Quality in Discovery, Delivery and Service Operations by Anne-Marie Charrett
Quality, Critical Thinking and Risk in Modern Engineering
Rethinking how we think about quality in discovery, delivery, and service operations can help us to better understand the nature of risk and where to apply our critical thinking skills.

You can also check out my post on how to write a book. What can I say? It's a process! You might be surprised that I never considered myself good at English.

How to write a book
It took me ten years to write my book. I learned few lessons on the way.

🏘️ Picks from the Community

Enough about me! There is plenty of other great content out there.

Kent Beck
Kent Beck—creator of Extreme Programming and co-author of the Agile Manifesto—reflects on decades of coding, from the birth of TDD to his experiments with AI tools shaping software’s future.
“More than one person doing the same task? Crazy!” - Holistic Testing with Lisa Crispin
“More than one person doing the same task? Crazy” is what I have often heard when I tell people about working in pairs and ensembles (aka mob programming and software teaming). Surely two people, each working on a different task or user story, gets more work done in the same amount of time. It’s hard […]
The cost of staying invisible
Are you you’re accidentally or intentionally influential? Learn the conscious impact to build systematic influence without manipulation.
The Art of Framing
Ideas and experiences on software testing, software development, conference speaking and organizing.

I liked this interview with Ale Moreira by Keith Klain.

OK, I lied about not spruiking my book any more, but I really had to share this interview Janet Gregory and Lisa Crispin did with me. It's 15 minutes of goodness.

🎫 Conferences & Events

I'll be at ShipItCon in Dublin on the 29th of August.

Home - ShipItCon
An annual, community driven, not-for-profit conference about Software Delivery held in Dublin .

I'm doing a tutorial with Fiona Charles at Agile Testing Days in November this year. It's called Expected to Lead Quality. Here's a short explainer 👇

I'm attending Yow! Sydney in December 2025.

YOW! Sydney 2025

Happy reading!

Anne-Marie