Welcome! I'll help you explore Anne-Marie's Quality Coach's Handbook.
Here's what you can ask the Quality Coach's Handbook:
How do I start quality coaching in my team?
Start by identifying a team that's open to change and has some autonomy. The handbook recommends beginning with a Quality Kickoff Workshop to align on quality goals and values.
Key first steps: • Observe the team's current practices • Build trust by listening and understanding their challenges • Co-create a quality vision with the team • Start small with one improvement experiment
Remember: Quality coaching is about enabling teams to own quality, not doing it for them.
📚From the Handbook:Coaching, Workshops, Techniques for Team Coaching
What's the difference between a Quality Coach and a QA Engineer?
A Quality Coach focuses on teaching teams to own quality, while a QA Engineer typically focuses on testing activities.
The Quality Coach: • Facilitates quality improvement across the team • Coaches others to build quality practices • Works to make themselves redundant • Focuses on systems thinking and continuous improvement
The QA Engineer: • Performs testing and validation • Writes and executes test cases • Reports on quality metrics • May be a dedicated role on the team
A Quality Coach might also do testing, but their primary goal is enabling the team to own quality collectively.
📚From the Handbook:Describing the Quality Coach Role, What is a Quality Coach
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