The Split We Agreed to Pay For
How building a quality chatbot taught me that discovery and testing were never separate disciplines
Quality Coach Concepts
Thoughts and concepts relevant to the quality coach space.
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My Genie Got It Wrong: Evaluating LLMs for a RAG Chatbot
How do you choose the right LLM for a RAG chatbot? I compared Llama 70B, 405B, and GPT-4 across 100 iterations. The AI agent's recommendation was wrong.
Have Your Slice and Eat It: Boost Quality with Vertical Story Slicing
How product features are sliced into smaller work items has a big impact on quality. Slice your epics well, and quality will follow.
Why Software Teams Need Speed Limits
Reducing the speed limit before a known bottleneck allows traffic to flow smoothly. While we feel we're going slower, we actually get to our destination faster. The same principles apply in software engineering.
Quality, Critical Thinking and Risk in Modern Engineering
Rethinking how we think about quality in discovery, delivery, and service operations can help us to better understand the nature of risk and where to apply our critical thinking skills.
Laying the Foundation for Quality Software
At the core of delivering quality software lies a learning mindset—one that must permeate every level of the engineering organization. But what exactly does that mean?
Using AI in Quality Coaching
Many teams are keen to explore how AI can help them in improve test coverage or reduce the time required for testing.