Quality Coach Concepts

Overview Introducing Product Excellence, a new framework that creates a single view of quality across discovery and delivery.   Delivering small batches of customer value in isolation comes with a cost. As a strategy for risk reduction, it wins hands down. It can come up short as a strategy for delivering

Motivating a team when you're not on the team is tricky business. You could be expected to conduct a workshop to identify a quality strategy. Yet, you might not have all the context available to know what risks exist and why obstacles exist. What you call quality activities,

TL;DR: Quality coaching is a model you grow into, not adopt. That's because testing is an acquired skill, and teams must learn how to test. Pairing is an optimal way to learn about testing. As teams learn about risks, test design, and exploratory testing, they can preempt

Prevent, Detect, Recover (PDR) is a thinking tool I use to help teams consider quality beyond testing. PDR stands for: * Prevent: activities that can be performed to prevent incidents happening in the first place. * Detect: activities or approaches that allow the discovery of incidents before deployment and release. Testing is