terms of service

Terms of Service

Last Updated: November 2, 2025

Welcome! This site is run by AMH Solutions Pty Ltd in Sydney, Australia.

The Basics

By using this site, you agree to these terms. If you don't agree, please don't use the site.

What We Offer

Free Content - Available to everyone

Paid Subscriptions - Monthly or yearly access to all premium content

Individual Articles - Buy single premium articles for one-time access

Your Account

You need to:

  • Be at least 16 years old
  • Provide a valid email address
  • Keep your password secure
  • Not share your account

We'll:

  • Keep your account secure
  • Never share your password
  • Let you delete your account anytime

Subscriptions

How it works:

  • Subscribe monthly or yearly
  • Access all premium content while subscribed
  • Cancel anytime (no refunds for unused time)
  • Auto-renews unless you cancel

Cancellation:

  • You can cancel from your account settings
  • Access continues until the end of your billing period
  • No refunds for partial months/years

Pay-Per-Article Purchases

When you buy an article:

  • You get permanent access to that specific article
  • It's a one-time payment (not a subscription)
  • Access it anytime from your account
  • No refunds unless there's a technical problem

Refunds

Subscriptions: No refunds for partial periods. Cancel before renewal to avoid charges.

Individual articles: All sales final, except if we can't deliver the content due to technical issues.

Problems? Email support@annemariecharrett.com and we'll sort it out.

What You Can't Do

Don't:

  • Share your account with others
  • Copy or republish our content
  • Use the content commercially without permission
  • Try to hack or abuse the site
  • Be abusive to others

Content Rights

All content belongs to Anne-Marie Charrett unless stated otherwise.

Your license:

  • Read content you've paid for
  • Access from your personal devices
  • Keep it for personal use

You can't:

  • Republish or redistribute content without permission
  • Use it commercially without permission
  • Remove copyright notices

Canceling Your Account

You can delete your account anytime by emailing support@annemariecharrett.com

If we cancel your account for violations, you lose access to purchased content without refund.

Service Availability

We try to keep the site running smoothly, but sometimes things break. We're not responsible for:

  • Temporary outages
  • Technical issues
  • Service interruptions

We're a small operation, so we appreciate your patience.

Liability

We provide content "as is". We're not liable for:

  • How you use the information
  • Decisions you make based on the content
  • Indirect damages or losses

Maximum liability: The amount you paid for the specific content in question.

Changes to These Terms

We may update these terms. If we make significant changes, we'll email you. Continuing to use the site means you accept the new terms.

Governing Law

These terms are governed by Australian law. Any disputes will be handled in New South Wales courts.

Payment Processing

Payments are processed by Stripe. By purchasing, you also agree to Stripe's terms.

Contact

Questions? Email support@annemariecharrett.com

AMH Solutions Pty Ltd
Sydney, Australia


We keep these terms simple and fair. If something's unclear, just ask.

The Quality Coach Companion is available to members only. Sign in to request beta access.