Quality Coach Concepts
Thoughts and concepts relevant to the quality coach space.
Quality Coaching: Focusing on Frictionless
Teachable moments in Quality Coaching
How do I know I'm a Quality Coach?
Kent Becks 3X Model and Quality (a quality coach perspective)
Kent Beck describes three different phases of a product, Explore, Expand and Extract. This article looks at quality strategy for each phase to maximise value to both customers and the company.
Quality Coach: a team approach to mapping "the work"
Today, I'm doing a deep dive into early and frequent feedback as a way to improve overall product quality.
Situational Quality Coaching (when to coach, train & mentor)
Fun fact, a quality coach doesn't only coach; they also mentor, train and facilitate1. This article explores when to coach, train, and mentor a product team on quality.
Coaching, Mentoring, Training
Coaching, Mentoring & training are different teaching methods and valuable parts of your quality coach makeup bag.