Quality Coach Researcher

How Your Data is Used & Protected

What We Collect

When you chat with the Quality Coach Researcher, we store:

Your questions and the AI's answers - saved in a secure database to maintain conversation history
Your Ghost membership status - to verify access (free or paid member)
Usage metrics - like response times and conversation length, to improve performance

What We DON'T Collect

We never store API keys or passwords in the browser
Your email is only used for access verification (not stored in chat logs)
We don't track your browsing behavior outside the chat widget

How the AI Works

Your question is sent to our secure backend server
The system searches the Quality Coach's Handbook for relevant content
Your question + book excerpts are sent to Llama 3.1 70B model
The AI generates a response grounded in the Handbook
The answer is returned to you with source references

Privacy Safeguards

No training on your data: Your conversations are NOT used to train AI models
Secure transmission: All data is encrypted in transit (HTTPS)
Rate limiting: Protection against abuse
Local embeddings: Book content search happens on our servers using locally-run models—no external API calls for that step

Third-Party AI Provider

The conversational AI using open-source models (Llama 3.1). Together.ai's privacy policy applies to the text sent for processing. We chose Together.ai because they:

Use high-performance open-source models (not closed systems like GPT-4)
Don't use customer data for model training
Provide transparent pricing and performance

Your Control

Beta phase: Currently free for all members for 3 months
Data retention: Conversations are stored indefinitely to improve the service
Future options: We're exploring data export and deletion features

Questions? Contact us at [support@annemariecharrett.com]