Quality Coaching: Focusing on Frictionless
TL;DR It takes effort to persuade by logic or motivate people. You may achieve more success by removing team obstacles that are preventing them from performing quality-related tasks.
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Advocacy for less testing
As a strategy, I'm a fan of minimising the number of end-to-end1 tests a team owns and runs. However, this advocacy for less testing can be a difficult sell. Software Engineers and testers express their reservations about adopting such a strategy.
Good Reasons for End-to-
Build a culture of learning by amplifying team wins
Neil Younger talks about amplifying success to drive change in this latest quality coach book article
Are you your missing leg?
Change isn't always difficult. There are lots of things about change I adore. I like getting pay raises. I like getting job promotions. I like it when my partner organizes a surprise event for us.
And I like driving change. I like seeing gaps in quality and setting
Teachable moments in Quality Coaching
Situational Quality Coaching - Experience Report.
Gerard McCann explains how he uses quality coaching in teachable moments to effect improvements within his team.
How to run a (quality) coaching session
Running a task-based, time-boxed coaching session is a great way to embed concepts and learning into a team.
How do I know I'm a Quality Coach?
Mostly through interviewing, I’ve discovered many people have different ideas of what a quality coach may be. So what is the difference between a software tester and a quality coach, and, which one are you?