> ## Content Index > Fetch the complete content index at: https://www.annemariecharrett.com/llms.txt > Use this file to discover other available public pages before exploring further. # 📖 Quality Coach newsletter #31 - URL: https://www.annemariecharrett.com/newsletter/quality-coach-newsletter-31/ - Published: 2024-10-13T21:33:52.000Z - Updated: 2024-10-13T21:33:52.000Z - Description: A round-up of quality coach articles, events and articles from the quality coach book and community. Please share! - Author: Anne-Marie Charrett - Tags: Monthly Newsletter ## 🏢 Building a quality coach operating model If you intend to implement a quality coach approach at your company, you may wish to describe your [quality coach operating model](https://www.annemariecharrett.com/quality-coach-team-operating-model/). While you may be clear on what it should look like, many others in the organisation will have no clue. [Quality Coach Team Operating ModelThe hub and spoke model is an effective org structure for a quality coach enabling team![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/icon/icon-1.png)Anne-Marie CharrettAnne-Marie Charrett![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/thumbnail/Quality-Coach-Enabling-Team.jpg)](https://www.annemariecharrett.com/quality-coach-team-operating-model/) If you are unclear about something, trying to model it will help you clarify what good looks like. Given that the quality coach model is a relatively new concept, you must over-index what these approaches look like. Fortunately, this article gives you some ideas and things to think about. ## Other Posts A collection of posts from the archives. [Dropping the BallDoes the thought of ‘dropping the ball’ fill you with dread ? Perhaps you feel you will let people down, or more importantly yourself?![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/icon/icon-3.png)Anne-Marie CharrettAnne-Marie Charrett![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/thumbnail/photo-1565499110650-e298c6be8c01)](https://www.annemariecharrett.com/dropping-ball/) [Boost your engineering capability with this growth-focused frameworkℹ️In this article, we will use the term ‘Engineering Capability’ to mean the practices and approaches we use to get work done within an engineering department. This article extends and references the work of two previous publications in this series. Namely ’Accelerate your quality culture by identifying your engineering![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/icon/icon-4.png)Anne-Marie CharrettNeil Younger![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/thumbnail/photo-1516880711640-ef7db81be3e1)](https://www.annemariecharrett.com/engineering-capability-model/) [Team Topology & Quality Engineering StructuresWhat is the optimal structure for Quality Engineering within Engineering? Anne-Marie Charrett writes about some of the complexities to consider![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/icon/icon-2.png)Anne-Marie CharrettAnne-Marie Charrett![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/thumbnail/Screen-Shot-2021-10-16-at-7.04.55-pm.png)](https://www.annemariecharrett.com/team-topology-quality-engineering/) ## 🏘️ Picks from the Community It's an oldie but a goodie from [Lisa Crispin](https://www.linkedin.com/in/lisacrispin/?ref=annemariecharrett.com). [The Agile Testing Quadrants - Agile Testing with Lisa CrispinThe Agile Testing Quadrants are a thinking tool that help teams plan and execute testing activities so they can confidently deliver value![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/icon/donkey-144-5.gif)Agile Testing with Lisa CrispinLisa Crispin![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/thumbnail/Agile-Test-Quadrants-with-examples-v3-credited.png)](https://lisacrispin.com/2024/10/11/the-agile-testing-quadrants/?ref=annemariecharrett.com) And [Maaret Pyhäjärvi](https://www.linkedin.com/in/maaret/?ref=annemariecharrett.com) also reposted an old but great article on Ensemble Programming. [Learning programming through osmosisIdeas and experiences on software testing, software development, conference speaking and organizing.![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/icon/favicon.ico)Maaret Pyhäjärvi![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/thumbnail/icon18_edit_allbkg.gif)](https://visible-quality.blogspot.com/2024/09/learning-programming-through-osmosis.html?ref=annemariecharrett.com) [Gitte Klitgaard ](https://www.linkedin.com/in/gitteklitgaard?miniProfileUrn=urn%3Ali%3Afs%5FminiProfile%3AACoAAAAQ3O4BvDh2bkuyUvGZeW345bOHktQJ7rs&lipi=urn%3Ali%3Apage%3Ad%5Fflagship3%5Fsearch%5Fsrp%5Fall%3BCkbeYMANQv2%2FYFmHGK3LjA%3D%3D&ref=annemariecharrett.com)also wrote a great article on what it means to be technical. [I am not really a tech person – or am I?![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/icon/favicon-1.ico)Nativewired![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/thumbnail/IMG_3456-940x705.jpg)](https://www.nativewired.com/i-am-not-really-a-tech-person-or-am-i/?ref=annemariecharrett.com) [Lena Pejgan Nyström ](https://www.linkedin.com/in/lena-pejgan-nystrom/?ref=annemariecharrett.com)writes a great series of articles on the Jurassic Park question, in which she explores the tensions between capability, morality, and legality in software engineering. [The Jurassic Park Problem & Software Development (Part 1) – QuestionAble by Pejgan![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/icon/cropped-cropped-lg-300x300.png)QuestionAble by PejganLena Pejgan Nyström![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/thumbnail/5eb2b26c03a8a9e4f95209ae7898804a)](https://testing.pejgan.se/the-jurassic-park-problem-part-1/?ref=annemariecharrett.com) [Jenna Charlton](https://www.linkedin.com/in/jbcharlton/?ref=annemariecharrett.com) wrote this on point article about retaining testing talent. [Future Proofing your QA TeamJenna Charlton shares some essential strategies for managing high-performing QA teams, including retention, skill diversification, and career progression.![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/icon/quality-logic-favicon-300x300.png)QualityLogicJenna Charlton![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/thumbnail/two-men-collaborating-code-web.jpg)](https://www.qualitylogic.com/knowledge-center/future-proofing-your-qa-team/?utm%5Fcontent=310907319&utm%5Fmedium=social&utm%5Fsource=linkedin&hss%5Fchannel=lcp-47467) ## Upcoming speaking engagements Hustef the Hungarian Software Testing Forum conference is over. It was such a great event. Two more events in October and then a well-deserved rest. 🛏️ ![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/2024/10/IMG_6851.jpeg) [Testing Talks Conference 2024 MelbourneWe want Testing Talks Conference 2024 to be a reunion for our community. A fun event for all; to share, learn and reconnect in-person.![](https://testing-talks-release-assets.s3.ap-southeast-2.amazonaws.com/favicon.ico)Testing Talks Conference 2024 Melbourne![](https://www.testingtalks.com.au/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdDRIIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--d770658c6dd09517eb820728c1c197515ca70791/tt-2024-melb-graph.png)](https://www.testingtalks.com.au/upcoming-events/testing-talks-conference-2024-melbourne?ref=annemariecharrett.com) [DevOps Summit NSW 2024The leading DevOps event across APAC to discuss how emerging tech is changing the DevOps landscape.![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/icon/cropped-fav-forefront-events-03-270x270.png)Forefront EventsRuth Collins![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/thumbnail/DevOps-1-3.png)](https://forefrontevents.co/event/devops-summit-nsw-2024-2/?ref=annemariecharrett.com) ## Please Share 😍 The monthly quality coach newsletters are my way of sharing and amplifying work in our incredible community. If you like my work, please share it with your colleagues and peers! Until next time, Anne-Marie