> ## Content Index > Fetch the complete content index at: https://www.annemariecharrett.com/llms.txt > Use this file to discover other available public pages before exploring further. # 💰Quality Coach newsletter #27 - URL: https://www.annemariecharrett.com/newsletter/quality-coach-newsletter-27/ - Published: 2024-06-13T13:17:59.000Z - Updated: 2024-06-13T13:17:59.000Z - Author: Anne-Marie Charrett - Tags: Monthly Newsletter ## 💰The cost of change Framing change in the language of business can be an effective way to communicate strategy to business stakeholders and senior management. And there's nothing like talking money to get their attention. Boehm knew this and used this language in the 1980s when he explored the cost of change that occurred in the software development lifecycle. He collated empirical data to suggest that the cost of a defect increased significantly the further along the lifecycle it took place. For fans of Demming and Crosby, the cost-of-change model communicated the value of a "build quality in" strategy. That is, design and build with quality in mind, and it will cost you less. In the 2000s, Kent Beck hypothesised how extreme programming altered that curve, turning it from an exponential curve to a flatter one. What about now, though? What might this curve look like in 2024? In this [premium post](https://www.annemariecharrett.com/cost-of-change-in-saas/), I look at how the curve might look considering a SaaS model that uses technologies such as cloud computing, microservices, monitoring & alerting and distributed tracing. In particular, I explore the cost of large pre-production test environments and question if they continue to hold the value they did in the past. [Cost of Change in SaaSBoehm’s cost of change model has changed over the years. This article looks at the cost of change in SaaS and how it has changed the curve once again.![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/size/w256h256/2021/06/icon.png)Anne-Marie CharrettAnne-Marie Charrett![](https://storage.ghost.io/c/e2/0b/e20b1dc7-7596-416c-bbad-2be3126c3a68/content/images/2024/06/Cost-of-Change--11-.png)](https://www.annemariecharrett.com/cost-of-change-in-saas/) Of course, I can't discuss this topic without acknowledging the concerns such a model raises. Yes, the studies are flawed, and it is true that there are contexts where defects are cheaper left, but that doesn't mean the model is without merit. In the article, I provide links to these discussions. Me? I find the model useful as a means of holding a conversation with senior business people whose major priority is not just quality; it's running a profitable business. ## 🏘️ Picks from the Community First up, I had a delightful conversation with [Bryan Jones ](https://www.linkedin.com/in/bryan-jones-mbcs-96953/?ref=annemariecharrett.com)on his [podcast Quality Blether ](https://embed.acast.com/$/63f8efe89cef06001133e36b/6661b9c5f688a100124878d8??ref=annemariecharrett.com)Vernon Next up are Vernon Richards, Sanne Visser and Chris Chant talking about quality coaching. Ashley Graf talks about heuristics to use to identify risk in legal documentation. [Heuristics for identifying legal (documentation) risks as a QA\[This article is not a substitute for professional legal advice. This article does not create an…![](https://media.dev.to/cdn-cgi/image/width=180,height=,fit=scale-down,gravity=auto,format=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2F8j7kvp660rqzt99zui8e.png)DEV Communityashleygraf\_![](https://media.dev.to/cdn-cgi/image/width=1000,height=500,fit=cover,gravity=auto,format=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2F9efc11l527m17c4m6hqt.png)](https://dev.to/ashleygraf%5F/heuristics-for-identifying-legal-documentation-risks-as-a-qa-dl7?ref=annemariecharrett.com) Allison Lazarz talks about the cost of logging and the impact on sustainability [Digital Clean Up: This. Is. How. | Agile AllianceAgile Sustainability Initiative Digital Clean Up: This. Is. How. Key takeaways Reducing (or setting) log retention policies is a great way to reduce unnecessary data storage Reducing data storage reduces carbon emissions Reducing data storage saves money! Some context As Agile practitioners, we aim to minimize waste. How does this align with the global sustainability![](https://www.agilealliance.org/wp-content/uploads/2021/12/agile-alliance-logo-icon-300x300.png)Agile Alliance |Heather Younger![](https://www.agilealliance.org/wp-content/uploads/2023/08/agile-sustainability-initiative-featured.jpg)](https://www.agilealliance.org/digital-clean-up-this-is-how/?ref=annemariecharrett.com) Nice experience report from Arlene Andrews testing dropdown values [Drop-down values for injectionLearning in public is grand, and when you have a team that is willing to help with something that…![](https://media.dev.to/cdn-cgi/image/width=180,height=,fit=scale-down,gravity=auto,format=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2F8j7kvp660rqzt99zui8e.png)DEV CommunityArlene Andrews![](https://media.dev.to/cdn-cgi/image/width=1000,height=500,fit=cover,gravity=auto,format=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fadc9p3lhndiaykyr323w.png)](https://dev.to/arleneandrews/drop-down-values-for-injection-151k?ref=annemariecharrett.com) ## Upcoming speaking engagements [Agile & Quality; Is quality \*really\* everyone’s responsibility?, Wed, Jul 24, 2024, 5:45 PM | Meetup\*\*Agile Quality - Is quality really everyone’s responsibility?\*\* \[Ann Marie-Charret\](https://www.linkedin.com/in/testingtimes/) In Agile, quality is a shared responsibility![](https://secure.meetupstatic.com/next/images/general/m_swarm_196x196.png)Meetup![](https://secure.meetupstatic.com/photos/event/c/e/600_518820206.jpeg)](https://www.meetup.com/scrum-12/events/298892061/?ref=annemariecharrett.com) [HUSTEF - Hungarian Software Testing Forum on LinkedIn: #hustef #softwaretesting #softwarequalityWe proudly announce our first Keynote Speaker of HUSTEF 2024, the fantastic Anne-Marie Charrett! 🎉 We can't wait to meet her personally in Budapest - How…![](https://static.licdn.com/aero-v1/sc/h/al2o9zrvru7aqj8e1x2rzsrca)LinkedInHUSTEF - Hungarian Software Testing Forum![](https://media.licdn.com/dms/image/D4D22AQGXObabt-4AIg/feedshare-shrink_2048_1536/0/1706096542277?e=2147483647&v=beta&t=xd2dSo8JNQiXNzPv-59InlRsk7i1S8KxKARz44PR0C4)](https://www.linkedin.com/feed/update/urn:li:activity:7155887556297932800/?ref=annemariecharrett.com) [Testing Talks Conference 2024 MelbourneWe want Testing Talks Conference 2024 to be a reunion for our community. A fun event for all; to share, learn and reconnect in-person.![](https://testing-talks-release-assets.s3.ap-southeast-2.amazonaws.com/favicon.ico)Testing Talks Conference 2024 Melbourne![](https://www.testingtalks.com.au/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdDRIIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--d770658c6dd09517eb820728c1c197515ca70791/tt-2024-melb-graph.png)](https://www.testingtalks.com.au/upcoming-events/testing-talks-conference-2024-melbourne?ref=annemariecharrett.com) Remember to subscribe for free to receive this newsletter and any free posts. Subscribing for $2 a month gives you access to the quality coach book posts. ## Sign up for Anne-Marie Charrett Engineering Leadership Subscribe Email sent! Check your inbox to complete your signup. No spam. Unsubscribe anytime. Until next time, Anne-Marie